SmileTutor does not encourage tutors to make frequent postponements to the lessons. However, we do encourage you to offer some degree of flexibility as tutors are also human and may fall sick or have sudden emergencies from time to time.
If the tutor we assigned to you happen to make postponements more frequently than you prefer, you may wish to communicate with them and remind them to stick to the usual lesson schedule. Sometimes, a simple effort to communicate between both parties can go a long way in avoiding any disruption in lessons or last-minute discrepancies.
If you face further difficulties with your tutor in this area, please feedback to us immediately and we will arrange a new tutor for you.