Can my tutor terminate the lessons?

12 December 2018

For termination of lessons, tutors are expected to commit for at least the 4-weeks of tuition. If the tutor backs out of an assignment without...

What about adding of subjects or students (e.g siblings)?

12 December 2018

You may wish to try out one subject first and then add more subjects subsequently. Or, when starting the tuition, you may find yourself wanting...

Why do tutors charge different prices?

12 December 2018

SmileTutor does not dictate tuition rates. Each tutor sets their own prices depending on their qualifications, experience, and many other factors such as student’s level,...

Do I have to pay any commission fees?

12 December 2018

Our services are free-of-charge for parents and students. You are only required to pay for lessons conducted. A portion of the total lesson fees usually...

How do I pay for lessons?

12 December 2018

In general, the agency commission charged to the tutor is 2-weeks of active lessons. Payment of the agency commission will be made directly to SmileTutor...

Is advance payment needed?

12 December 2018

You do not have to make advance payments of any kind. All payments are made only after the requisite lessons have been conducted.