You are expected to commit for at least 4-weeks of tuition. If you back out of an assignment without a valid reason (e.g. illness) before completing at least 4-weeks of tuition, you will not be entitled to receive any tuition fees. i.e. The tutee shall only be required to pay 50% of the tuition fees (plus any applicable taxes) directly to the agency.
For short-term assignments, you are expected to be committed for the length of period as agreed upon (usually until the student’s exams) and fulfil the minimum number of lessons specified.
SmileTutor expects its tutors to uphold integrity and responsibility by being committed to see the students through their exams and not back out for no valid reason. Tutors who show irresponsible or unethical behaviour may be blacklisted without warning. We will review case-by-case and take appropriate action.
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