Blog Tutor FAQ

What if there are changes to lesson frequency or duration?

20 April 2019

Q: Adding of subjects or students (e.g siblings) A: If the parent requests you to teach additional subjects or teach other siblings, you are required...

How do I feedback to SmileTutor regarding my good/bad experience?

19 December 2018

You may email us at email for any feedback or questions that are not answered under the FAQ and Terms and Conditions. For private feedback about the...

How much is the agency fee?

19 December 2018

In general, the tuition fees for the first 2-weeks of active lessons (not the calendar month) is collected as agent commission. Example: Client Tywin engages...

How is the agency fee paid?

19 December 2018

The agency fee exists as a portion of the lesson fees. Hence, you do not need to make any payments to SmileTutor throughout your tuition...

How I am paid for the tuition lessons?

19 December 2018

Tutors will not be paid for the first 2 weeks of lessons as these are the commission fees charged by SmileTutor agency on the tutors....

Will I be paid in advance?

19 December 2018

You will not be paid in advance. All payments are made only after the requisite lessons have been conducted AND after the agency commission is...