Description.
How do I contact SmileTutor about job queries?
17 October 2019
If you have any questions about a posted job, please send us an SMS. You can find our contact number in the 'Contact' section of...
Can I take a break from tutoring?
17 October 2019
Yes, of course! Simply go to 'Contact' section of the app, and toggle the 'Notifications'. You can switch it off and on anytime. Once you...
What if there are changes to lesson frequency or duration?
20 April 2019
Q: Adding of subjects or students (e.g siblings) A: If the parent requests you to teach additional subjects or teach other siblings, you are required...
How do I feedback to SmileTutor regarding my good/bad experience?
19 December 2018
You may email us at email for any feedback or questions that are not answered under the FAQ and Terms and Conditions. For private feedback about the...
How much is the agency fee?
19 December 2018
In general, the tuition fees for the first 2-weeks of active lessons (not the calendar month) is collected as agent commission. Example: Client Tywin engages...
How is the agency fee paid?
19 December 2018
The agency fee exists as a portion of the lesson fees. Hence, you do not need to make any payments to SmileTutor throughout your tuition...
