Description.
How do I feedback to SmileTutor regarding my good/bad experience?
12 December 2018
You may email us at Email for any feedback or questions that are not answered under this FAQ. For private feedback about the agency service, you...
Where are lessons conducted?
12 December 2018
The lessons will be conducted at a pre-determined location according to your preference (usually at your home). If it is not convenient to have tuition...
How are lessons conducted?
12 December 2018
One of the main benefits of private tutoring is that we do not adopt a ‘one-size-fits-all’ approach. Every tutor has their unique methodology, personality, and...
Can I postpone lessons dates & timings?
12 December 2018
Yes, of course. However, all postponements of lessons must be made at least 24 hours in advance of lessons, except for special cases (such as...
Can I terminate lessons if the tutor is not suitable?
12 December 2018
You may terminate the tuition at any time after the first lesson but must inform SmileTutor at least 24 hours in advance of the next...
Will tutors postpone lessons?
12 December 2018
SmileTutor does not encourage tutors to make frequent postponements to the lessons. However, we do encourage you to offer some degree of flexibility as tutors...
